Whether an individual on a personal license, or an owner managing multiple teams across organizations, learn how to manage your GitKraken account and subscription.
Sign-up is easy. If you're logging into GitKraken using another account such as GitHub, you're already done (let the villagers rejoice)!
If you don't have GitKraken yet, register your account today.
Free accounts may launch a free 7-day trial by clicking the Upgrade now link located on the bottom of the application. Learn more about GitKraken Pro.
Note: Limit 1 trial period per account.
If you already dismissed the trial button, you may also start a trial by clicking this menu icon:
Subscriptions are easily managed from your GitKraken account. To access your account, navigate directly to https://account.gitkraken.com, or click Manage Account from the user menu dropdown in-app.
Once you log into your account, click to add users.
For users without a subscription, this will be labeled as Upgrade to GitKraken Pro. On the account page you can add a new subscription for an organization by clicking the button.
IMPORTANT: If you already have a Pro account, do not click the button. Click instead to add users to an existing account.
There are three roles for a GitKraken user within an organization's account:
God-modeprivileges. No one but the owner can remove the owner
- Admin: Add or edit users plus manage billing
- User: General user. Who needs extra responsibilities anyway?
GitKraken Pro users need GitKraken licenses. Here is how you add and edit user licenses:
- In Manage Users on a subscription, click
- Enter the user email address
- Select the user role
Additionally, you can set up an admin user in GitKraken who Does not use a license. This should be splendid news to your billing person who wants zero computering in GitKraken.
Buying more licenses
First log into https://app.gitkraken.com. If you have multiple Organizations to manage, you will be presented with your subscriptions list.
Click to open subscription details.
Then click to update the subscription.
Increase the user count and then complete the purchase. User upgrades are always prorated to your billing cycle.
To remove a user and free up a license, click
Delete next to the user on the list followed by for confirmation.
Review billing information at any time from the account.
To edit your billing, first log in as an
Admin or the
Owner and hit at the top. If you have multiple Organizations to manage and only need to edit one, you will be presented with your subscriptions list upon login.
Click Manage to manage the Organization, then Edit to update the subscription.
From here you may select or update your subscription plan.
Looking for receipts or payment history?
Each billing cycle, our accounting system will send the owner listed a subscription a receipt for record keeping. The account site does not currently display billing history but please email firstname.lastname@example.org for additional copies.
Remove billing details
We can remove credit card details from your account. This will keep your subscription active, and we will send you reminder emails before your renewal date to update new billing information. Please email these requests to email@example.com.
Are you looking to remove billing details instead? ☝️
If you are positively set on cancelling, first log into your GitKraken account as the
If under a single Organization, upon login select at the top.
If you have multiple Organizations to manage and only need to cancel one, you will be presented with your Subscriptions list upon login. Click to manage the Organization, then to update the subscription.
You may then
Cancel Subscription from the lower right corner.