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Purchasing FAQ

Can I transfer account ownership?

Yes. If you are the Owner of an account, then you may pass ownership to a different user from your account.

Once you elevate another user to Owner, the original owner will be demoted to Admin. Here's how to manage users if you need instructions.

Are licenses transferable to other users?

Yes. You can reallocate a license to a different user at any time by managing your subscription.

Do I need a license to manage users?

No. You may mark yourself as Does not use a license from your account.

Can I pay with PayPal?

No. GitKraken Pro only supports credit card payment.

Can I pay using a Purchase Order.

We only accept credit card payments for GitKraken Pro. We do however accept purchase orders for GitKraken Enterprise or Stand-Alone.

I'm just an individual. What do I put for the Organization/Company field?

Enter a value of your choice. Most use "Personal" or "Self."

I just purchased Pro. Where is my key? Shouldn't I get emailed a license?

While GitKraken is a downloadable client, there is no key for your account. All licenses are managed from https://app.gitkraken.com. Additionally, any users you add to your account will be emailed a link to activate their account automatically.

Can I use my GitKraken Pro license on more than one computer?

Yes, your GitKraken Pro paid subscription is associated with your email address, not a specific computer. So you can use GitKraken Pro on as many computers as you'd like!

What if I am a reseller?

Please check out our Reseller Guide for specific reseller purchasing instructions.